We are seeking support staff to join our team! 

 

Support Staff will provide support to clients, therapists, and day-to-day operations.

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Duties and Responsibilities:

• Check in clients and run payments for clients being seen

• Answer phones and follow up on all tasks associated with the phone call.

• Schedule new clients.

• Assist with scheduling and rescheduling of existing clients.

• Assist the Administrative Director as needed

• Assist the CEO as needed.

• Assist clinical staff as needed.

• Assist in daily/routine management and cleanliness of the office. 

• Complete necessary documentation.

• Complete minor billing tasks. 

 

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

 

Qualifications:

• HS Diploma or equivalent

• One year experience in healthcare setting preferred

• One year experience in customer service, client services required

• Experience with HIPAA, EMR, and insurance is helpful; will be taught

• Experience utilizing Google Workspace, Microsoft Office

• Excellent interpersonal and communication skills

• Teamwork skills.  

 

Job Type:

• Part-time

 

Salary:

• Will be negotiated based on experience

 

Benefits:

• Flexible schedule

• Paid time off

• Parental leave

• Office space

• Direct Deposit

• Self-care events

 

Schedule:

• Daytime

• Evenings (3pm-8pm)

• Weekends as needed

 

Ability to commute/relocate:

• Troy, MI 48083: Reliably commute or planning to relocate before starting work (Required)

 

If interested, please submit resumes or questions to Joe Lilly at

career-opportunities@lillybrookcs.com