How can I contact you?
You can contact our team through the following ways:
Call/Text: (248) 250-6620
Fax: (248) 250-6629
Email: contact@lillybrookcs.com
For urgent but non-emergency concerns after hours, use our Lillybrook after hours contact number: (248) 238-8274
Non-emergency calls made to our office after hours will be returned the next business day.
Where are you located?
Our office is located at the following address:
Lillybrook Counseling Services
667 East Big Beaver Rd. Suite 107
Troy, MI 48083
Please note, we are a hybrid organization. If you do not have an appointment, please call ahead to confirm the availability of in-person staff. Therapists are available by appointment only. We are not available to assist with walk-ins.
What if I am having an emergency, or someone I love is having an emergency?
If you have an emergency, please call 911 or go to your nearest emergency room immediately. You can also call the 988 Suicide & Crisis Lifeline.
We also have a Suicide Prevention Resources page.
For urgent but non-emergency concerns after hours, use our Lillybrook after hours contact number: (248) 238-8274
Non-emergency calls made to our office after hours will be returned the next business day.
How can I schedule an appointment?
Exiting clients can schedule an appointment through the client portal.
New clients can contact our team to get started.
Who will be my therapist?
You'll work with a licensed professional counselor or social worker, or a clinician in training (a master's level intern) who is supervised by a licensed professional.
Once you reach out, our team will help match you with a clinician based on your concerns, goals, age, and preferences. Our team offers support for a wide range of needs, including anxiety, grief, family concerns, LGBTQ+ support, trauma, and more.
If you want to work with someone specific, let us know! If you're not sure who you'd like to work with, we are happy to help you find the right fit.
What kinds of services do you offer?
We offer outpatient mental health counseling in person in Troy, Michigan and virtual across Michigan through telehealth.
Lillybrook offers a wide range of mental and behavioral health services for individuals, couples, and families. You may be able to get support for concerns such as anxiety, depression, grief, trauma, substance use, life transitions, and more.
How much does therapy cost? Do you take insurance?
Each therapist has their own rate for sessions, and session cost will vary depending on the type of session.
We accept many insurance plans and offer a sliding fee scale for those without insurance.
We also offer payment plans, and pro bono or no-cost therapy with our master’s level interns.
We never want cost to be a prohibiting factor, and we aim to make therapy financially accessible to everyone in the community. Contact our office for more details.
How do I pay for services?
Current clients can pay for services through the client portal.
We accept ACH, credit card, debit card, and HSA/FSA.
Is therapy private?
Yes. Your sessions are confidential, and your therapist will explain the limits of confidentiality at the start of care so you know how your privacy is protected.
What happens in the first session?
Your first session is a chance for you and your therapist to get to know each other, talk about what brings you in, and discuss your goals. You can also ask questions and learn what the next steps may look like.
Can you start counseling without a referral?
Yes, you can start without a referral. Just contact us directly through our website, and we’ll help you get connected with the right service for your needs.
How long are therapy sessions?
Session length can vary depending on the service and your treatment plan. We’ll let you know what to expect when you schedule so you can plan ahead.
How long does therapy usually last?
The length of treatment will vary depending on your needs and your specific situation. You and your therapist will discuss this together.
Can you meet with a therapist in person or online?
Lillybrook offers in-person in Troy, Michigan and telehealth options for many services, so you can choose the format that best fits your schedule and comfort level. We’ll help you decide what works best during intake.